If you decide to tie your life with Amazon, you should consider all the pros and cons of this tricky business. Of course, the pros definitely outweigh the cons. However, one of the most negative parts of selling on Amazon is that you can easily get suspended at any time. As a rule, most sellers do not know how to act when it comes to appealing Amazon suspensions. Many try writing Amazon appeals
to no avail.
We at Got Suspended? have prepared some tips for you which will help you in the process of your account’s reinstatement.
Your first and main goal is to detect the root cause of your suspension. Since Amazon gives you very sketchy information about your account’s deactivation, you should play a little bit of Sherlock Holmes in order to find out the root cause of your suspension. Usually, there are two main reasons which may lead to your account’s suspension: poor performance metrics or violation of sellers’ policies. So, you have to put maximum efforts in scrutinizing all the corners of your business in order to understand the exact reason for your suspension.
About Writing a Plan of Action
Once you find out the reason for your suspension, it’s time to start writing your Plan of Action. And here comes the hardest part of this process, which is why most of the sellers prefer to trust it to the professional paralegals and reinstatement specialists like Got Suspended? reinstatement service.
However, if you decided to solve your problems by yourself, here is what you have to do:
A carefully written Plan of Action consists of three main sections:
Introduction: Here, you should introduce yourself and the type of business. Tell Amazon that you identified the reason for your suspension. Keep in mind that you should never blame anybody in your POA even if you are innocent; keep neutral balance by avoiding eloquences.
The root cause: In this section, you have to talk about the reason for your suspension. Clearly describe all the steps taken by you to detect the issue.
Immediate Actions: Here, you should talk about the actions that you have taken after detecting the root cause of your suspension. Describe all the changes within your business.
Long-Term Changes: In this section, you have to describe the steps taken to prevent such kinds of issues in the future. And a short request for reinstating your account.
When your Plan of Action is ready, you should send it to Amazon for review. You can do it by accessing the Performance dropdown menu in Seller Central and finding your suspension notice. Then you should click on the appeal button and submit your Plan of Action.
Of course, after reading the above-mentioned information, you may feel that it is out of your hands to appeal your suspension yourself. This is exactly why we founded Got Suspended? Appeal reinstatement service. We have huge experience in account reinstatement and are open to help you in the process of getting back to your selling career on Amazon. We will not only diagnose the issue of your suspension, but also provide you with specially-written Plans of Action. Feel free to contact us, and we will solve all your issues from the ground up!